Egypt’s Ministry of Public Business Sector, Coca-Cola, HO Group, and Polyserve Lead Digital Transformation Amid COVID-19

The Ministry of Public Business Sector, the Coca-Cola Bottling Company of Egypt, the HO Group, and Polyserve Chemicals and Fertilizers are leading Egypt’s digital transformation during COVID-19 coronavirus to drive new levels of business innovation and customer experiences.

As organizations across Egypt face unprecedented challenges, they are turning to technologies that provide reliable insights to help them better support their employees, customers, and suppliers.


“The rise of COVID-19 has made every Egyptian organization more aware about the importance of accelerating digital transformation to transform operations, innovation, and customer experiences,” said Hoda Mansour, Managing Director, SAP Egypt and Levant. “The Ministry of Public Business Sector, Polyserve, Coca-Cola, and HO Group are leading Middle East examples of how organizations can drive digital business innovation to manage the current challenges and emerge more competitive post-pandemic.”


The Ministry of Public Business Sector Runs in Real-Time


The Ministry of Public Business Sector worked with PwC to digitally transform three organizations on the SAP S/4HANA real-time business suite: the Chemical Industry Holding Company, the Cotton Holding Company, and the Metallurgical Holding Company.


By automating business processes, the Ministry has full operational visibility and real-time decision-making, and enhanced profits, supply chain, manufacturing production, and customer experiences.


Coca-Cola Bottling Company Serves Up Digital Transformation


Leading soft drink producer The Coca-Cola Bottling Company of Egypt is taking the next steps in its digital transformation, with real-time solutions across finance, supply chain, manufacturing, and human resources. The project will be based on using the latest SAP latest technologies across in-memory computing, Big Data analytics, and the cloud, and is set to be a flagship digital transformation project in Egypt and worldwide.


HO Groups Enables Pharmaceutical Efficiency


One of the largest pharmaceutical distributors in the Middle East and Africa, HO Group is digitally transforming to enhance efficiency across its operations. HO Group is using SAP Enterprise Resource Planning (ERP) to automate its supply chain to thousands of pharmacies, and the SAP SuccessFactors human experience management suite to transform human resources processes for 10,000 employees.


Polyserve Drives Industry 4.0 Innovation in Fertilizers and Chemicals


Polyserve Chemicals and Fertilizers, one of the largest fertilizer and chemical production and trading groups in Egypt and Africa- is digitally transforming its 4 subsidiaries (Abo Zaabel Fertilizers and Chemicals, Aswan Fertilizers and Chemicals, Ferchem Egypt, and Polyserve Trading).


Polyserve is adopting real-time solutions in finance (S/4HANA Cloud), procurement (Ariba Sourcing), and talent management (SuccessFactors). In its next phase of digital transformation, Polyserve aims to explore Industry 4.0 innovations, along with Big Data analytics, the Internet of Things; predictive maintenance; environment, health, and safety; and the Digital Boardroom.


SAP Delivers Innovations That Tackle Supply Chain and Industry Challenges; Embedding Sustainability for the Post-Pandemic Era


Following the recent SAPPHIRE NOW Converge conference, SAP is helping companies improve supply chain and industry-specific processes with, connect through the business network, and embed sustainability as a critical measure of business success:


  • SAP announced the Climate 21 program to support customers in pursuing their climate-related objectives.


  • SAP and its partners are offering industry cloud solutions that extend the end-to-end processes of SAP’s intelligent suite to help drive customers’ core business in their industries.


  • SAP brings significant innovations across the supply chain from design to operations to deliver greater insights, automation and responsiveness with the Industry 4.Now initiative.


  • SAP announced a strategy to bring end-to-end visibility, increased efficiency and collaboration across the entire supply chain processes, including design, planning, sourcing, procurement, manufacturing, logistics, and asset operations.


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