Emirates Islamic, one of the leading Islamic financial institutions in the UAE, has secured three prestigious awards at the Islamic Finance News Awards 2022, recognizing the bank’s market-leading proposition, customer-centricity and innovative banking propositions.
Emirates Islamic was named ‘Best Retail Bank in the UAE’ for excellence in consumer-focused banking propositions. The bank has been at the forefront of innovative products and services, including the flagship Kunooz Savings Account, which rewards customers for good savings habits. Emirates Islamic is a key player in the UAE credit card market, with products across banking segments including its range of Etihad Guest Credit Cards and Skywards Credit Cards. In 2022, Emirates Islamic expanded its product offering in the retail banking space with the launch of Emarati Family Savings account and Super Savings Etihad Guest Account.
The bank also won ‘Most Innovative Bank in the UAE’ in recognition of its commitment to digital, customer-centric banking experiences across multiple segments. Emirates Islamic continues to be a digital frontrunner among peers in the Islamic banking sector, with a long-term commitment to bringing banking innovation to UAE customers. Following on from being the first Islamic bank in the UAE to offer all three major wallets – Apple Pay, Google Pay and Samsung Pay – Emirates Islamic became the first Islamic bank in the world to introduce WhatsApp Banking for its customers.
The bank’s third win was for ‘Best Digital Offering in the UAE’ for its transformative digital banking proposition and integration of industry-leading technology. The bank’s digital-first approach has steadily gained traction over the years, resulting in a 21% increase in online and mobile banking transactions in 2022. Emirates Islamic supports its customers with a number of innovative features in digital banking including cardless withdrawal at ATMs, smart pass authentication for additional security and remote branch queue ticket, bringing additional convenience.
Mohammad Kamran Wajid, Deputy Chief Executive Officer at Emirates Islamic, commented, “Prestigious industry accolades such as the Islamic Finance News awards serve as valuable affirmation of the hard work and dedication of our team at Emirates Islamic. With customer satisfaction at the heart of everything we do, we remain committed to leading innovation and driving growth in Islamic banking and finance, in line with His Highness Sheikh Mohammed Bin Rashid Al Maktoum’s vision to make Dubai the global capital of the Islamic economy.”
Also commenting on the awards, Fuad Mohamed, Chief Operating Officer at Emirates Islamic, said, “We are pleased to be recognised for our innovative propositions and customer experiences yet again. As part of our customer-centric strategy, we have invested heavily in technology and digital banking solutions to provide our customers with a superior customer experience and we will continue to make further strides towards our goal of creating a superior banking experience for our customers and maintaining our position as the nation’s preferred Islamic Bank.”
The Islamic Finance News Awards honor the best in the Islamic financial industry and are one of the most prestigious Islamic finance awards, highly recognised by the global Islamic capital markets for awarding those who have played a critical and impactful role in unravelling the potential of Islamic finance. The 17th IFN Awards once again recognised the best and leading players in the global Islamic finance industry and their contributions in 2022.